Australian standard shipping is $10 (2–5 business days) and express is $15 (1–3 business days). For New Zealand, standard is $15 (5–10 business days) and express is $25 (3–6 business days).

We ship to Australia and New Zealand.

Yes! Orders over $200 qualify for free standard shipping within Australia. For New Zealand orders, free shipping applies on orders over $350.

Once your order has been dispatched, you'll receive a confirmation email with a tracking link so you can follow your order every step of the way.

We can't guarantee changes or cancellations, but if you contact us before your order has been dispatched we'll do our best to help.

We can't guarantee address changes, but reach out to us as soon as possible before your order ships and we'll try our best to update it.

We recommend checking your tracking link via Australia Post first. If you're still concerned, don't hesitate to contact us and we'll look into it for you.

Yes! All of our products are professional salon grade, designed to deliver high-performance results for Nail Technicians.

Yes, our entire range is 100% cruelty-free and vegan. We never test on animals.

We recommend using a minimum 48W UV/LED lamp, ideally 54–60W for the most reliable cure. For best results, look for a lamp with dual wavelengths (365–405nm).

With proper application and care, our gel products last 4+ weeks.

Store all products in a cool, dark place away from direct sunlight to maintain their quality and extend their shelf life.

If you or your clients have sensitive skin or allergies, we recommend our HEMA-free products, which are formulated to be gentler on the skin. Always read the ingredient list before use.

There are a few common reasons gel polish may not cure fully — your lamp wattage may be too low, layers may be applied too thick, or the lamp's bulbs may need replacing. Make sure you're using a minimum 48W lamp, apply thin even layers, and cure each layer fully before applying the next.

Removal depends on the product. ProSculpture and gel polish are soak-off formulas — simply soak in acetone until the product lifts. ProBuilder is a file-off formula — gently file down the product until removed. Avoid forcing or peeling any product off to protect your natural nails.

Our range is formulated for professional use and is only available to licensed nail technicians. This is to ensure our products are used safely and correctly. We'd love to have you as a customer once you're qualified!

We do not accept returns. Please make sure to check product details carefully before purchasing. If you have any questions about a product, feel free to contact us before ordering.

Due to the nature of our products, we are unable to accept returns as we cannot guarantee that items have not been tampered with. We want to ensure every customer receives products that are safe and in perfect condition. If you have any questions about a product before purchasing, we're always happy to help!

We're sorry to hear that! Please send us a clear photo of the damaged item and packaging and we'll assess the situation and get back to you as soon as possible.

Once a refund has been approved, please allow 5–7 business days for it to appear on your statement depending on your bank or payment provider.

We are an online-only store. Shop anytime at our website and we'll deliver straight to your door.

Yes! We offer digital gift cards available for purchase on our website. They make the perfect gift for any nail technician.

Yes! We have written how-to guides available to help you get the best results from our products.
View Application Guides here